TERMS & CONDITIONS
All goods supplied and purchased via the Botlek Stores web shop shall be pursuant to a contract of sale (and terms and conditions, both expressly stated or implied by law) between Botlek Stores and the purchaser. By using this web shop, you agree that no contract exists between the purchaser and BSM and BSM shall not be held contractually liable for transactions conducted on this site. Botlek Stores reserves the right to alter the contents of this website at any time without prior notice. Your continued use of this site implies that you accept to be bound by any updated version of this site. You may wish to open these terms and conditions in another browser window so you may print them out.
To be eligible to purchase products on this web shop and to lawfully enter into and form contracts, under Dutch law, you must:
As we cannot be held responsible for goods lost in transit, all returned goods are the responsibility of the customer until they reach us. We strongly recommend that you use Recorded Delivery, Registered Post or your local equivalent when returning any item(s) to us. All Shipping costs of any returned goods remain the responsibility of the customer.
To be eligible to purchase products on this web shop and to lawfully enter into and form contracts, under Dutch law, you must:
- Register by providing your real name, phone number, email address, payment details and other requested information
- Be over 18 years of age
- Stipulate a full delivery address. Please note that PO Box numbers, hotels and accommodation addresses are not acceptable
- Possess a valid credit or debit card issued by a bank acceptable to us
1. How to Order:
Simply browse the online shop and select by clicking the ‘Own It’ icon next to the pictures. Once you have made your selections click on the Checkout icon. You can now complete your purchase by following the simple instructions given. Please add your name, address and postal code. Once you have given your delivery details, please click on the ‘Continue to Payment’ button and you will be transferred to the secure server using SSL technology. You will then be asked to enter your payment details by clicking on the ‘Purchase’ button and must have read, understood and accepted the terms & conditions specified at the bottom of the page. The following terms and conditions will apply between you and Botlek Stores for the sale and purchase of the items contained in your shopping basket. These terms do not affect your statutory rights as a consumer.2. Method of Payment:
All credit card/debit card transactions are subject to validation and are authorised by your card issuer. If your credit card payment is rejected, then your order will not be fulfilled. You will be contacted by email or phone and if we do not receive a reply from you within 5 working days we will reserve the right to cancel your order. We use 3D Secure Authentication for payments to protect you from fraudulent transactions.3. Prices:
Prices are quoted in EURO. Prices exclude delivery costs.4. Discount Codes:
We may from time to time offer promotional discount codes (either directly or via third parties) which will apply to specified purchases made through this Website. Unless otherwise expressly stated, such codes may only be applied to purchases of full-price items and cannot be used in conjunction with any other offer or discounts. Codes must be correctly entered at the checkout to be valid. Only one discount may be used per order. Discount codes may not be used against delivery prices unless otherwise stated. Discount codes are only valid for 1 month from point of receiving the code unless other timelines have been specifically stated. Botlek Stores reserves the right to change or cancel any discount code that have been subject to misuse or maldistribution. Should there be any issues, customers are welcome to contact customer service for further information and/or assistance.5. Acceptance of Orders:
An order is deemed to be placed when an order is placed electronically through this website. We reserve the right not to accept an order, in which case you will be notified within 7 days of receipt.6. Delivery Policy:
We will aim to start the dispatch process of your order immediately upon being placed and subject to payment authorisation and stock availability. If you need to contact us regarding the delivery of your product, please contact our Customer Service team at: welcome@Botlekstores.nl7. Returns:
If you are in any way dissatisfied with any item(s) that you have ordered, provided that the goods you ordered are returned to us in original unused condition (including packaging & boxes) within 30 days of receipt, we will immediately refund the purchase price of the item/s using the same method as your original payment. Please return all goods to Botlek Stores BV Botlekweg 115 3197KA Rotterdam Botlek The Netherlands.As we cannot be held responsible for goods lost in transit, all returned goods are the responsibility of the customer until they reach us. We strongly recommend that you use Recorded Delivery, Registered Post or your local equivalent when returning any item(s) to us. All Shipping costs of any returned goods remain the responsibility of the customer.